KettleAbs Support

Contact support@cruzapplabs.com with your app version, device model and a description of the problem. Please do not email progress photos or health information.

Walking

Start a walk from Today. Pause or resume with the main button. Finish and save adds the elapsed time to Progress. Leaving the screen or app pauses the timer. Recovered sessions always start paused. This is a foreground time-only timer, without GPS, steps or calorie estimates.

Private photos

In Progress, select Add a progress photo. Only selected images are copied into the app. Open a photo to view or delete its app copy. With at least two photos, use Compare photos. Deleting an app copy does not delete the original image. Private copies are excluded from backup and cannot be restored through KettleAbs after removal.

Storage problems

Unlock your device and retry. If a save fails, use the retry control before leaving. Resetting local activity is a separate explicit action; photo copies are preserved by that reset. Avoid uninstalling if you need to keep private app copies.